Contact AXLIGHTER

Questions about an order, an engraving, or a replacement? We reply within 24 hours, in English.

hello@axlighter.shop

Best for order questions, photos of a defect, and replacements.

Message us on WhatsApp

Fastest way to send an engraving photo or ask about a design.

Instagram

@axlighter

New designs and restocks are posted here first. You can also order by DM.

Response time

Within 24 hours, Monday to Saturday

Time zone: GMT+8 (China Standard Time)

Before you write — have your order number ready

Your order number looks like AX2610100005. You can find it in your order confirmation email. Including it lets us pull up your engraving file and shipping details immediately.

Ordering & payment questions

Already received your order?

About us

AXLIGHTER is a small workshop making made-to-order engraved lighters. Every piece is cut line by line into a solid metal shell in our own workshop and shipped in a gift box. We do not operate a retail store, so visits are by appointment only — please message us first.

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